Workforce


Ready to Work

Memphis offers a diverse, metropolitan workforce at wage rates that are lower than most other parts of the country. The region is home to a host of world-class higher education institutions, the largest community college in Tennessee, a number of public and private vocational and technical training facilities and a long list of quality public and private school systems. Over the past three decades, the presence of companies like FedEx and the region’s superior distribution infrastructure have earned Memphis the title, “America’s Distribution Center.” During the same period the region’s workforce has a higher percentage of logistics workers than any other metropolitan area in the country.

Did you know:

  • Tennessee is a right to work state.
  • The median age of the Memphis workforce is 35.
  • Memphis has a large concentration of corporate offices, logistics and life science employees.
  • Memphis offers exceptional universities, community colleges and vocational/technical schools with tailored programs for industry.
  • Click here to learn of the many training and assistance programs offered as incentives to developing and maintaining a highly qualified and skilled workforce.
  • Click here to learn more about training and assistance programs specific to the transportation and logistics industry in "Memphis: America's Aerotropolis."
Quick Links
Workforce Depth & Breadth Manufacturing Wages
Logistics & Distribution Wages Office Wages
Labor Data Tool Call Center Wages
Memphis Workforce Assets Bioscience Wages
Employment by Industry Memphis Youth Career Dev. Program

Workforce Depth + Breadth

Not only does Memphis draw from a three-state labor pool (Memphis Metropolitan Statistical Area), employment ranges across the spectrum of industries. Employment is relatively balanced among industries giving the Memphis workforce breadth in both skills and experience.

  • Civilian Labor Force - 611,743
  • Total Employment - 550,640
  • Unemployed - 61,103
  • Unemployment Rate - 10.0%

Workforce Training: Memphis-Area Colleges & Universities

Institution Type Total Enrollment
University of Memphis
4 Year Public University
22,420
Christian Brothers University
4 Year Private University
1,828
Rhodes College
4 Year Private University
1,721
Univ. of Tennessee Health Science Center
Medical School
2,800
Le Moyne Owen College
4 Year Private College
987
University of Phoenix - Memphis Campus
4 Year Private University
1,333
Southern College of Optometry
Medical School
487
Memphis College of Art
4 Year Private College
444
DeVry University-Tennessee
4 Year Private College
574
Victory University
4 Year Private College
740
Southwest Tennessee Community College
2 Year Community College
13,362
Tennessee Technology Center - Memphis
Technical/Vocational Training
826
Remington College - Memphis
2 Year Vocational College
1,030
Concorde Career College-Memphis
Vocational College
846
SOURCE: National Center for Education Statistics

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Labor Data Tool

Real-time Workforce Information

The Greater Memphis Chamber recently conducted a regional workforce analysis designed to assist businesses finding the qualified workers they need. This exhaustive study included interviews with 3,110 workers, 191 employer surveys, interviews with 65 key workforce influencers and five focus groups with community representatives in the 52 counties surronding Memphis.

The data delivery system allows users to develop custom reports from the wealth of data that has been collected through the workforce analysis process. Reports can be developed for sub-sets of counties within the region and for individual counties. The data is GIS based-allowing the user to create custom labor profiles within a radius of a specific site or employer. Click here to use the labor data tool.

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Memphis Workforce Assets

Huge Hidden Potential Workforce*

  • Underemployed 177,604
  • Not Employed, Wanting Work 483,440
  • Over 20% of the Memphis Workforce are college graduates
  • Total Hidden Labor Supply 661,044

Large Percentage of Employed & Unemployed are Interested in Training*

  • 42.6% Want to Upgrade Skills – 458,335
  • Leading Fields of Interest among Workforce are Nursing and other medical-related fields

Employers Report*:

  • Above Average Work Ethic and Productivity
  • Good Availability of Unskilled and Semi-Skilled Workers
  • Region Perceived as a Low Wage Location
  • Belief that Region Can Support Higher Skilled Emerging Industries

Excellent Foundation for Economic Expansion*

  • Higher Number of Post-secondary Institutions than Comparable Southeastern Regions
  • Good Corporate Presence and Base
  • Fed Ex Hub and Other Excellent Transportation Assets
  • Existing Industry Clusters

*Note: data from the 52 county region in Southwest Tennessee, Northern Mississippi, Eastern Arkansas and Southest Missouri surrounding Memphis

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Employment by Industry

Shelby County Employment by Industry, 2008-2009

Industry
2009
2010
% Change
Manufacturing
35,667
34,932
-2.1
Construction
16,497
15,196
-7.9
Wholesale Trade
27,358
26,131
-4.5
Retail Trade
51,450
51,424
-0.1
Transportation & Warehousing
52,699
51,619
-2.0
Information
6,041
5,481
-9.3
Financial Services
24,964
24,066
-3.6
Professional & Business Services
67,219
65,799
-2.1
Educational & Health Services
65,174
66,567
2.1
Leisure & Hospitality
45,127
44,098
-2.3
Other Services
13,683
13,339
-2.5
Government
22,697
23,406
3.1
Source: Bureau of Labor Statistics, 2010

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Memphis Metro Employment by Industry, 2009-2010

Industry
2009
2010
% Change
Manufacturing
46,500
44,300
-4.7
Natural Resources, Mining & Construction
21,500
19,500
-8.5
Retail Trade
65,700
64,500
-2.1
Wholesale Trade
32,900
32,300
-1.8
Transportation, Warehousing & Utilities
62,300
60,700
-1.9
Information           
6,900
6,400
-5.9
Financial Activities  
30,900
29,600
-3.9
Professional & Business Services
75,300
75,500
-0.8
Education and Health Services
79,900
81,000
1.3
Leisure and Hospitality
66,200
63,100
-4.8
Other Services        
24,900
24,500
-1.6
Government
88,000
86,500
-1.4
Source: Bureau of Labor Statistics, 2011

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Memphis-Area Wages by Industry

Memphis Area Production Wages

Job Title
Weighted Average
Low
Average
High
Average
Crew Leader, Production
$21.02
$19.04
$22.50
Process Operator Intermediate
$22.43
$21.70
$22.92
Shipping, Receiving, and Traffic Clerks
$14.81
$13.32
$16.85
Chemical Equipment Operators and Tenders
$17.14
$14.09
$19.79
Packers & Packagers, Hand
$13.66
$12.89
$14.51
Quality Control Technician
$18.86
$18.34
$19.33
Production Control Analyst
$25.63
$23.97
$27.294
Treasurers & Controllers
$52.38
$49.03
$55.62
Source: Centre Group Wage Survey, 2011

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Memphis Area Distribution Wages (hourly)

Job Title
Weighted Average
Low
Average
High
Average
Laborers and Freight, Stock and Material Movers
$11.37
$8.34
$12.89
Stock Clerk and Order Fillers
$15.15
$14.01
$15.53
Cargo and Freight Agents
$18.11
$17.84
$18.37
Industrial Truck and Tractor Operators
$15.79
$14.02
$19.16
Truck Drivers, Heavy and Tractor Trailer
$19.47
$12.28
$23.06
First-Line Supervisors/Managers of Transportation
$25.20
$14.93
$30.33
Source: Tennessee Dept. of Labor & Workforce Development, Occupational Employment & Wages, 2010; Centre Group Wage Survey, 2011

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Memphis Area Office Wages

Job Title
Weighted Average
Low
Average
High
Average
Accountant
$23.93
$20.85
$27.18
Bookkeeping, Accounting, and Auditing Clerks
$15.10
$13.82
$17.08
Human Resources Assistant
$17.91
$15.34
$20.44
Receptionists and Information Clerks
$12.68
$10.64
$14.65
Secretaries (except Legal, Medical and Executive)
$11.72
$16.32
$20.47
Executive Secretaries and Administrative Assistants
$20.99
$16.37
$29.61
Human Resources Manager
$43.28
$38.48
$47.00
Computer Systems Analyst
$36.35
$32.57
$40.07
Source: Centre Group Wage Survey 2011

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Memphis Area Call Center Wages

Job Title
Mean Wage
Entry Wage
Exp. Wage
Data Entry Keyers
$12.69
$9.40
$14.34
Customer Service Representatives
$15.87
$13.43
$20.52
First-Line Supervisor
$22.55
$14.10
$26.35
Source: Tennessee Dept. of Labor & Workforce Development, Occupational Employment & Wages, 2010; Centre Group Wage Survey, 2011

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Memphis Area Bioscience Wages

Job Title
Mean Wage
Entry Wage
Exp. Wage
Chemists
$29.99
$19.69
$35.14
Biological Technicians
$19.80
$14.45
$22.47
Chemical Technicians
$17.53
$10.17
$21.21
Pharmacists
$53.61
$41.35
$59.74
Medical Laboratory Technologists
$23.05
$20.30
$25.46
Pharmacy Technicians
$13.74
$10.47
$15.38
Registered Nurses
$28.44
$26.80
$33.64
Source: Tennessee Dept. of Labor & Workforce Development, Occupational Employment & Wages, 2010

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Memphis Youth Career Development Program

The Memphis Youth Career Development Program (MYCDP) is a partnership with the Greater Memphis Chamber and Cummins Inc. The program will provide a work learning experience to youth by acquainting them with career opportunities as identified in the MemphisED Fast Forward Initiative. The program will develop employable, manageable, prepared individuals to succeed in the emerging workforce.

For more information about the MYCD Program, click here.

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